Shipping Policy

At RightCare Patch, an ExpressMed brand, we do our best to ship out any orders within 24 hours so that your order will be delivered within 3-5 days. Unfortunately, due to current circumstances (COVID-19, supply chain issues, carrier staffing, etc.), shipments may be delayed due to reasons out of our control. We appreciate your understanding.

Delivery Policy

At RightCare Patch, we strive to make shipping a simple part of ordering with us. For your convenience, most orders are processed and shipped out the same day. Orders are processed and shipped within 1-2 business days when placed after 2PM Pacific Standard Time. Standard shipping times can take up to 3-5 business days. Most orders shipped via standard shipping are delivered before the 5th business day.

Shipping Costs: We offer FREE standard shipping on all 25ct RightCare Patch bags. Sample packs are charged a standard flat-rate shipping fee of $0.99.

We do not offer any expedited shipping services at this time.

Any orders that total more than $250 or whose contents, in total, weigh over 25lbs may require a signature for delivery. 


 

Tracking Information

A shipping confirmation number for your package will be emailed to you as soon as we ship your order. If your order includes multiple products, you may receive your order in multiple shipments and therefore will receive multiple shipping confirmations. It is important that you enter your correct email address so that you receive this information. To ensure that you receive our emails (order confirmation, shipping confirmation, etc.) please add hello@rightcareproducts.com to your "approved sender", "whitelist" and/or your "address book". Emails will be sent from hello@rightcareproducts.com.



Shipping Exceptions

  • International Shipping: RightCare Patch does not ship internationally at this time.
  • P.O. Boxes: RightCare Patch does not ship to P.O. Boxes, please provide a physical address to prevent any delays.
  • Other: At this point in time we are unable to ship to Alaska, Hawaii, or Puerto Rico. Any order shipped to a military / APO address may be subject to additional shipping charges based on the weight of the package. For certain military addresses, we may not be able to ship to at this time.